Privacy Policy

Effective Date: January 27, 2025

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number, and mailing address provided during form submissions or order placements.

• Payment details when ordering our DNA testing services.

b. DNA Sample Information

• Biological samples submitted for testing purposes.

• Genetic information derived from your DNA samples.

c. Technical Information

• IP address, browser type, and browsing data collected through cookies and similar technologies.

2. How We Use Your Information

We use your data for the following purposes:

• Processing and fulfilling orders for DNA test kits and services.

• Performing DNA testing and delivering results securely.

• Communicating with you regarding your orders, test results, or inquiries.

• Enhancing website functionality and user experience.

• Complying with legal and regulatory obligations.

• Sending SMS messages to provide updates, offers, or other communications, if you have opted in.

3. Sharing Your Information

We do not sell your information. We may share it in the following situations:

With Service Providers:

• For processing and analyzing your DNA samples.

As Required by Law:

• To comply with legal obligations or requests by authorities.

With Your Consent:

• When explicitly authorized by you.

4. SMS Data Collection and Usage

If you opt into our SMS services:

• We will use your phone number to send updates, promotions, and other relevant information.

• Message frequency may vary.

• Msg & data rates may apply.

• You may opt out at any time by replying STOP to any message.

Consent to receive SMS messages is not a condition of purchasing services.

5. Data Security

We implement strict security measures to protect your data, including:

• Encryption of data during transmission and storage.

• Limiting access to personal and genetic information to authorized personnel.

• Regular monitoring and updates to safeguard against unauthorized access.

6. Your Rights

You have the following rights regarding your data:

Access and Correction:

• You may request access to or correction of your personal data.

Data Deletion:

• You can request deletion of your personal and genetic information, subject to legal obligations.

Opt-Out:

• You may opt out of SMS communications by replying STOP to any SMS message or contacting us at contact@bblgenetest.com.

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve website performance.

• Analyze visitor activity.

By using our website, you agree to our use of cookies. You can adjust your browser settings to decline cookies if you prefer.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. Please review their privacy policies separately.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

• Phone: 1 (888) 447 2559 (toll free)

• Email: contact@bblgenetest.com

• Mailing Address (Canada):
  PO Box 26003, Richmond RPO Paulik Park, BC, V6Y 3V3, Canada

• Mailing Address (USA):
  #101, 1577 Gulf Rd, Point Roberts, WA 98281, USA

11. SMS Terms & Conditions

For detailed information about SMS messaging, including message frequency, opt-out instructions, and applicable fees, please visit our SMS Terms & Conditions.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this page periodically for updates.